• Tel/Wechat/Whatsapp: +86-15318861816
  • |
  • service@lus-han.com

Frequently Asked Questions

To get more information about Lus’Han, using our platform smoothly and efficiently,please check the following FAQs. If you have other questions, please feel free to contact us.

Contact us

+86-15318861816 Give a Call

Email us

service@lus-han.com Say Hi..

Support

Technical Support Ask from Us

Frequently Asked Questions

To get more information about Lus’Han and use our platform smoothly and efficiently, please check the following FAQs. If you have other questions, please feel free to contact us.

All Questions

  • What courses do you provide and how many levels?

    At Lus’Han, we offer daily Chinese, Business Chinese, HSK courses for kids and teenagers. Each course is divided into 3 levels--Beginner,Intermediate and Advanced.

  • In reading and writing part,is it in Simplified for Traditional Chinese characters?

    All of our course tutors can teach both Simplified and Traditional Chinese characters! You can choose the one you prefer to learn.

  • If I want to become a fluent speaker,how long should I study?

    There are many factors to be considered: the time you spend, the current level of your Chinese, the motivation and passion on it, and other personal factors. We will give you a consultation when you start.

About Lus’Han

  • What courses do you provide and how many levels?

    At Lus'Han, we offer daily Chinese;Business Chinese;HSK exam; courses for kids and teenagers.Each courses are divided into 3 levels-Beginner,Intermediate and Advanced.

  • In reading and writing part,is it in Simplified for Traditional Chinese characters?

    All of our course tutors can teach both Simplified and Traditional Chinese characters! You can choose the one you prefer to learn.

  • If I want to become a fluent speaker,how long should I study?

    There are many factors need to be considered:the time you devote,the current level of your Chinese,the motivation and passion on it,personal factor.We will give you a consultation when start.

Membership information

  • How to Register on Lus’Han?

    To be able to enjoy all of the features available of our website, you will need to sign up for a member account. Registration is easy and only takes a moment to complete. To sign up, click the "Register" link at the top of any page. You can then provide your user name, email address, password and phone number to complete the registration process. After that, you could get a free trial class.

  • How do I Log In to my account?

    Once you have signed up for an account, you can log in by pressing the "Log In" button at the top of any page.

  • How to update my personal profile?

    If you want to update your personal information, click profile after login your account.

Purchasing courses Online

  • Where should I buy the courses?

    After choosing your preferred courses,you can buy it directly online.Then it will show in your Lus’Han account

  • How to pay the courses I choose?

    We accept Visa, MasterCard for online payment,you can also use MoneyGram,bank transfer or western union.

System Requirements

  • What do I have to prepare before class?

    For our online courses please ensure you prepare a computer or laptop with an internet connection and a good headset with a microphone, and then test your headset. We recommend Skype as the online video platform - it's a free download. You'll be able to see and talk to your teacher online through the camera and microphone.

  • Courses requirements?

    A vast majority of computers and Internet browsers can support Lus’Han's online classrooms. If you are unclear about whether or not your system would work, please click this link to?Test Your Software. Please have Java Script and Flash installed and updated so you can view all of our slides and videos. To maximize connection quality, please close any BT or P2P programs, and make sure you aren't downloading large files at the same time as your session. For the best quality, we recommend using an Ethernet cable as opposed to a wireless Internet connection.

  • Can I take courses on my phone or tablet?

    Yes!As long as you have internet access and Skype on your phone or tablet,you can learn the courses anywhere&anytime.

About Us

Lus'Han is a online service provider, only for learning Mandarin Chinese,created by EduChinaLINK Group. Founded in 2007, EduChinaLINK Group created the most prominent brand "Lus'Han" (www.Lus-Han.com) for learning Chinese online. At the same time, developed the first platform in the world which is officially authorized by 500+ China's top universities for helping people to study in China's Top Universities----SICAS (www.sicas.cn). To date Lus'Han has conducted over 10 million classes in 200+ countries, and SICAS have helped 30,000+ international students to study in China's 500+ universities!

Our Contacts

15th Floor, BRCIC Building, Tongchuan Road No.216, Licang District, Qingdao, Shandong P.R. China

Tel/Wechat/Whatspp:+86-13356856682

+86-532-5853888/7777